Day in and day out, restaurants are extremely busy establishments. From early morning food deliveries and meal preparations to late night clean-ups and debris removal, operating a restaurant is an all-encompassing job for a restaurant management team. Not to mention, they also have to handle the lunchtime, happy hour and dinnertime influx as well. It’s very easy to see how a trash pick-up was missed, due to a blocked outdoor enclosure at a Hermitage, Tennessee restaurant.
“A food supplier was making a delivery at the restaurant at the same time the hauler came to make a scheduled pick-up. The blocked entry from the supplier’s truck not only resulted in the trash not being picked up, but it also a caused a massive pile-up of additional trash in the restaurant’s dumpster, along with numerous containers of trash lined up in front of the dumpster,” commented Adi Andrews, Escalations Specialist, Waste Cost Solutions.
The restaurant directly called the hauler for two days and they were unsuccessful in their attempts to have the hauler make a return pick-up. Fortunately, when we at Waste Cost Solutions learned about the issue, we were able to contact the hauler and they came that same day to take care of the overloaded dumpster, noted Andrews.
We also managed to have the hauler provide the pickup at no charge to the restaurant. While courtesy pick-ups like this do not happen all of the time, we at Waste Cost Solutions diligently work on our customers’ behalf to provide the best services at the best prices, added Andrews.
Although we could easily place the blame on the restaurant for not being aware of their supplier’s truck blocking the outdoor waste enclosure or that matter the supplier for blocking the entryway, we understand the nature of the business and understand that events like this happen all of the time, concluded Andrews.
At Waste Cost Solutions we earnestly work to negotiate the best prices for our thousands of customers nationwide. We’re also here to intercede and contact the hauler should any waste management issue occur. We understand the waste management industry inside and out. Your stores have enough to handle with their daily operations, that they do not need to be in contact with a hauler regarding a missed pick-up, overage charge or other matter. Just one call to Waste Cost Solutions is all it takes…we will handle the rest for you.
Waste Cost Solutions also offers facilities services to our clients. Our facilities services include: air conditioning repair and replacement, concrete/masonry, enclosure repairs and replacement, plumbing, electrical, handyman work/general repairs, special projects, roofing, window cleaning, repair and replacement, painting and graffiti removal, dumpster sanitizing and more. Waste Cost Solutions is here to assist you every step of the way with your waste management and facilities services. Contact us today at 800-509-5399 or email us
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